The Mobile Blugold ID Card is the official photo identification card of the University of Wisconsin-Eau Claire. Your Blugold Mobile ID will provide access to many facilities and services offered while you're on campus, including: textbook rental, library services, meal plans, recreational activities, use of vending and laundry machines, door access at residence halls and select academic buildings, and free use of the Eau Claire Transit System.

You may not use your ID card as much if joining us virtually, but you will still need to download it to your phone and have it handy for certain transactions.

To set up your Blugold Mobile ID, you must 1) download the Transact eAccounts app, 2) authenticate with your university credentials and then 3) add your Blugold card to Apple Wallet, Google Wallet, or Samsung Wallet.

• Instructions for downloading to Apple Wallet
• Instructions for downloading to Google Wallet
• Instructions for downloading to Samsung Wallet

Students are required to select and upload their own photo and copy of drivers license or government issued ID for their Blugold Mobile ID. Simply upload your photo and a picture of your government-issued ID to move forward with this option. Be sure to submit a current photo of yourself taken in accordance with the U.S Department of State Passport Standards

More information on how to submit your photo and making sure it's able to be approved can be found on our website: https://www.uwec.edu/blugold-card/online-photo-submission/

Being a student comes with many new things, including a new school email. It's imperative that you begin checking your student account regularly (recommended daily), beginning today. From now on, we will send all communication to this email. You will receive important messages that you don't want to miss, including information on class registration and messages from the Chancellor!

!! Please pause here and take a moment to set up your new email account if you haven't done so already!

Accessing your Email Account:

• You can access your email by clicking 'MyBlugold' at the top of our UWEC homepage and viewing the email app. Additionally, most students find it helpful to add their university email account to their phone as well (see how-to below):
  • Set up email on your Apple iOS devices
  • Set up email using the Outlook app on your Google Android Devices

Click here for additional help from Learning and Technology Services, our campus resource center for technological services and questions.

Okta Verify is a multi-factor authentication (MFA) app that adds a layer of protection to your University account and information by requiring an additional step to log in. In addition to entering your password, Okta notifies you whenever someone attempts to log into your account, prompting you to either allow the login or deny it.

Known Technical Limitations

• If the Okta Verify smartphone app, phone calls, and/or texts options will not work for you, an eForm can be filed to request an Okta token at the expense of the university - this token will provide you with a code that you enter each time you verify your account log in with Okta.
• If you are using an iOS native email app, you will need to delete and re-add your account in order for Okta Verify to work. For more information on how to do this, read the Email: Configure the Mail App on iOS Devices article.
• Okta may not work with the default Gmail mobile app for an Android phone. It is recommended to use the Outlook mobile app.

Setting up Okta Verify as a new student

• To set up Okta on the computer and via a mobile device, verify phone calls or text message notifications, add additional devices, and log in with the system, click to view our Okta Verify Set-Up Instructions.

For questions and concerns about Okta Verify:

• For more information about Okta Verify, please see our Knowledge Base article. Or CONTACT US at our office (VLL 1106), via email at helpdesk@uwec.edu, or via phone at 715-836-5711.